SimplySync AI Help Center

What can we help you solve?

Start with chat for the fastest answer. Your support history stays connected to your SimplySync account.

Fastest option

Chat with SimplySync support

Company-wide support

The support chat will open here. It may take a few seconds to load.

Send the details

Best for screenshots, account questions, and requests that are not time-sensitive.

support@simplysync.ai

Phone

Talk it through

Call when explaining the issue out loud will be faster than typing it.

+1 (518) 676-8512

Self-service

Find a quick answer

Review common questions below, then open the full FAQ library if you want more detail.

Jump to FAQs

FAQs

Quick answers before you send a request

Open the full FAQ library

Where do I send screenshots or account updates?

Use the trackable request form below. It keeps the update attached to your SimplySync support history so our team can follow up without losing context.

Can I add onboarding details after I already submitted the questionnaire?

Yes. Send the missing details through the request form and choose onboarding or account update as the topic. You do not need to restart the full questionnaire.

What should I do if a login, calendar, or Google profile is not ready yet?

Leave anything unfinished blank and tell us who owns it. Our team will work with you to update the missing pieces.

Trackable request

Send a request to our team

Submitting this form automatically creates a trackable request in our customer service queue.